Privacy Policy.

This Privacy Policy describes how Turned Up Custom Coatings ("we," "us," "our") collects, uses, and protects information you provide when you use our website, request a quote, or otherwise interact with our business.

§ 01 Information we collect

Information you give us: When you fill out a quote request form, call, text, or email us, we collect the information you choose to share — typically your name, phone number, email address, project location, and details about the work you want done.

Information collected automatically: When you visit our website, we and our analytics providers may automatically collect information about your device and browsing activity, including IP address, browser type, pages visited, and referral source. This information is used to understand how the site is used and improve it.

Cookies and tracking: Our website uses cookies and similar technologies (including Google Analytics and Meta Pixel) to analyze traffic and support advertising. You can disable cookies in your browser settings; some site features may not work properly if you do.

§ 02 How we use your information

We use the information you share to:

• Respond to your quote request and provide the services you ask about
• Contact you by phone, SMS, or email about your project
• Send appointment reminders, quote follow-ups, and review requests
• Improve our website and services
• Comply with legal obligations

We will not sell your personal information to third parties.

§ 03 SMS / text messaging

By providing your phone number on our quote request form or via any other direct contact, you consent to receive SMS messages from Turned Up Custom Coatings related to your inquiry, quote, appointments, and post-service follow-up (including review requests). Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for help.

§ 04 Sharing your information

We may share your information with:

• Service providers that help us operate the business (e.g., our CRM, email delivery, SMS delivery, analytics providers), under agreements requiring them to protect your information
• Law enforcement or legal authorities when required by law or to protect our rights or the safety of others

We do not sell or rent your personal information.

§ 05 Data retention

We keep your information for as long as needed to provide the services you requested, comply with our legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your information at any time by emailing turnedupKustomCoatings@gmail.com.

§ 06 Your rights

Depending on where you live, you may have rights to access, correct, delete, or export the personal information we hold about you. To exercise these rights, contact us at turnedupKustomCoatings@gmail.com.

§ 07 Children's privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

§ 08 Security

We take reasonable steps to protect your information, but no website or electronic transmission is ever completely secure. You share your information at your own risk.

§ 09 Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll update the Effective Date at the top of this page. Continued use of the site after changes means you accept the updated policy.

§ 10 Contact us